Prior to ordering, please review the topics below. Click the ( + ) to the right of each section for full details.

PRINT SURFACES

Here are a few helpful links that will help you identify what you may want to print on:

Most Popular PapersMost Popular Papers Print SurfacesPrint Surfaces Compare CanvasCompare Canvas

Need help? After reading the steps here, feel free to call us or schedule a Phone Appointment and we will be happy to answer questions about your project.

PRICING

Print CostsPrint Costs Packing CostsPacking Costs Budget CalculatorBudget Calculator

Keep in mind, depending on what browser you are using, you may have to scroll down on the drop down menus on both of those pages in order to see all available options.

MINIMUMS & LEAD TIMES

Order MinimumsOrder Minimums Order Lead TimesOrder Lead Times

If you select an order date that is sooner than our standar lead times, then you will automatically be billed for a Rush Order.

Each service has a specific lead time, individually. For example, scanning, test prints, and final prints all have separate lead times.

FILE SPECS

File SpecsFile Specs How Large Can I Print My File?How Large Can I Print My File?

If your file is not large enough for print, you may be interested in our Scanning Services.

Please Note: We do not make any changes, edits, optimizations, fixes, cropping, or retouching to client files without very clear instructions and a brief discussion. We don’t make subjective decisions on what looks good for your file, as our opinions may not match yours. If you have questions about your file or need assistance with editing, please notify us in advance of placing your order.

TEST PRINTS

If you have never printed on a specific material that you intend to order, we generally recommend adding a test print. If the order you are placing is explicitly for test prints, you do not need to add additional test prints to your order when prompted.

UPLOADING PRINT FILES

If you have indicated on the order form that you will be uploading print files, you will then receive an upload link via email after submitting your order.

Please do not email us Dropbox, Google Drive, or WeTransfer links, unless specifically requested. 

INVOICE & PAYMENTS

Please note, you will not pay at the time of placing your order. After your submit your order, we’ll review the details and then send you an invoice for payment. You’ll be able to pay online using any major credit card, debit card, or Zelle.

Production starts once an order is paid for. If you do not receive your invoice within 48 hours, please contact us to let us know. If you are on a tight deadline, feel free to contact us as soon as you have placed your order and received the order confirmation.

REVISING YOUR INVOICE

If you need to revise your invoice, as submitted, please send an email to order[at]pov.studio, with the subject line being as such:

Order Revision // First Name Last Name // Order Number _______ 

Of course, instead of an underscore line, as above, include your actual order number. Include your First Name and Last Name, as detailed above.

In the body of the email, please provide detailed information about anything you would to revise.

WHEN YOUR ORDER IS COMPLETE

When your order is complete, we will contact you either by email or text.

Completed orders will be prepared based on how the order was initially submitted, so if you have any changes to how you need the order packed, please let us know well in advance to prevent any delays or additional packing charges.

Will Call // Pick Up: Once we notify you, you will need to schedule a pick up time prior to arriving.

Shipping: If we are shipping your order, we will provide a shipping quote for approval. Your invoice will then be revised to add the shipping cost, and the balance will need to be settled in order for us to ship on your behalf.

Local Courier: We will reach out to you to confirm your delivery day / time.

PRIOR TO PLACING YOUR ORDER

Please be sure to read the information on this page, in detail. This will help you understand our overall order process for printing. If you have questions, please email us, text the studio number, or schedule a remote consultation. If you are looking for information about scanning, go here.

PLEASE NOTE

Skipping any of the steps or important details noted here may slow your order down, or result in having to resubmit your order. Really, help us help you.