IMPORTANT NOTES & TERMS

LEAD TIME:

Turn around time is generally 3 – 5 business days for printing, however this can – and does – change occasionally due to our workload at any given time. Test prints add 1 – 3 days to your order as well. Scan + Print jobs increase lead time by 1 – 3 days depending on the scope of work. If you have any questions about lead time, please ask before placing your order.

Weekends and holidays are not included in stated lead times. If your job is time sensitive, please be certain that you selected a date.

RUSH JOBS:

Anything needed in less than 3 days is considered a rush job and will be billed based on when you need it completed.

PAYMENTS:

Payment is due up front. For orders over $200, a deposit of 75% may be applied upon request. Balance will be due on receipt of prints, or before we ship them.

DEPOSITS & REFUNDS:

We do not refund paid invoices or production deposits due to the fact that we often order paper and materials specific to individual jobs. Changes to the scope of production will result in either a revised invoice, or a credit on your account.


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