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Need help? After reading the steps here, feel free to call us or schedule a Phone Appointment and we will be happy to answer questions about your project.
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Keep in mind, depending on what browser you are using, you may have to scroll down on the drop down menus on both of those pages in order to see all available options.
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If your file is not large enough for print, you may be interested in our Scanning Services.
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If you need to add notes or custom instructions to your order, please click the button that says, “Custom” under the services required section of the order form. Please do this in addition to selecting either Scanning or Printing.
After you click “Submit” on the Order Form, you will be redirected to a Thank You page that has an UPLOADS tab.
Please make sure your files are formatted and named properly.
We’ll review your order details and send you an invoice for payment. You’ll be able to pay online using any major credit card or debit card.
If you would like to pay by business check, please contact us prior to mailing a check. You are also welcome to pay in person at our studio.
Production starts once an order is paid for. If you do not receive your invoice within 48 hours, please contact us to let us know. If you are on a tight deadline, feel free to contact us as soon as you have placed your order and received the order confirmation.
Alternatively, you can use our Ship & Scan Service.
We’ll send you an invoice, and you can pay online. You may want to review our order lead times.
We’ll email a download link to your scans.
You’ll need to schedule an appointment to pick up from our studio.
Alternatively, we can ship it back to you. Contact us for details.
While Covid-19 is still an issue, test prints can be picked up outside our studio for review and approval. All approvals or comments should be sent via email or text.
Completed orders can be picked up outside our studio. You will need to schedule a pick up appointment on the front page of our website. Alternatively, we can send your completed order by local courier, or ship your order via FedEx. Currently ( with Covid-19 ) we do not recommend using USPS.
If you need to sign prints prior to shipping, you can either take the prints with you to a location where you can sign them, or schedule a time to sign outside our studio.