WHAT’S NEXT? | AFTER SUBMITTING YOUR ORDER:
UPLOADING PRINT FILES:
After submitting your order below, you will be taken to a new page that has an UPLOADS tab. If you are ordering prints, you will be able to click the provided link and upload your files. Be sure to check our file specs. We recommend opening the file specs page in a new tab in order to not lose your progress here.
PAYMENTS:
We’ll review your order details and will send you an invoice for payment. If we have questions we will contact you. Payment is due up front. For orders over $500, a deposit of 75% may be applied upon request. Balance will be due on receipt of prints, or before we ship them.
TERMS | PLEASE READ CAREFULLY
LEAD TIME:
Current lead times are noted HERE. [ Link will open in a new browser tab ]
June 2022 Note // The lead times currently stated on the PDF order summary that is emailed to you after placing an order are incorrect and will be updated accordingly. Please refer to the link above for current lead times.
Weekends and holidays are not included in stated lead times.
If your job is time sensitive, please be certain that you selected a date.
RUSH JOBS:
If you have selected a date that is sooner than our current lead time, as indicated on our website, then you will – by default – be initially charged for a Rush Order on your invoice. If you did not realize that, or need to make a change to your order, you can reply to your order summary email.
DEPOSITS & REFUNDS:
We do not refund paid invoices or production deposits due to the fact that we often order paper and materials specific to individual jobs. Changes to the scope of production will result in either a revised invoice, or a credit on your account.
REGARDING PACKING FEES:
All orders will have some sort of packing fee added. We work to ensure that your order is packed safely for temporary storage and pick up, and we do not have an option that is $0 for packing.